Know How to Book Delhi Metro Tickets Online on WhatsApp? Step-by-Step Guide

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In this digital age, technology has made our lives more convenient and streamlined. The hassle of buying tickets to travel in the metro is now going to be relieved through WhatsApp. The Delhi Metro Rail Corporation (DMRC) has recently announced a QR-based ticketing service, with which WhatsApp users will not have to stand in long queues to buy tokens. This article will guide you through the step-by-step process of buying Delhi Metro tickets effortlessly using WhatsApp. By leveraging the power of technology, you can skip the long queues and enjoy a seamless travel experience on the Delhi Metro network.

DMRC has become the sixth metro rail network in India to offer WhatsApp-based ticketing service. Earlier, a similar facility was provided on WhatsApp by Bengaluru Metro Rail Corporation (Namma Metro), Mumbai Metro, Pune Metro, Hyderabad Metro Rail, and Chennai Metro Rail Limited.

Note: The new ticketing system implemented by DMRC is not applicable on all metro lines and this facility is currently available only for the Airport Express Line. The Airport Express Line of Delhi Metro runs between New Delhi Station Metro Station and Dwarka Sector 21 Metro Station.

The Advantages of Buying Delhi Metro Tickets Online

Time-saving

Purchasing tickets online eliminates the need to stand in long queues at ticket counters, saving you valuable time.

Convenience

With the availability of online ticketing, you can buy Delhi Metro tickets at any time, using your smartphone and an internet connection.

Contactless and Safe

In today’s pandemic situation, online ticketing reduces physical contact, ensuring a safer and hygienic experience.

How to Book Delhi Metro Ticket Online on WhatsApp

To book tickets on the Airport Express Line of Delhi Metro, follow the steps below.

Step 1: First, the WhatsApp number of the DMRC chatbot 9650855800 has to be saved in your phone.

Note: If you are not using WhatsApp then you need to first Download and install WhatsApp on your smartphone Verify your phone number and set up your profile.

Step 2: After this, you will have to send a message by writing ‘Hi’ on this WhatsApp number and you will be able to choose your language.

Step 3: Now, click to buy a ticket. The chatbot also allows you to check Last Journey Tickets and Retrieve Tickets.

Step 4: You have to select the source and destination stations.

Step 5: You must now tell the chatbot the number of tickets you want to buy.

Step 6: Check the booking details and click to confirm. If you want to edit tickets you can select the Edit Details option.

Step 7: Select your preferred payment mode to complete the payment.

Payment Charges

Debit Card: 0.40%
Credit Card: 1.10%
UPI: NIL

Payment of your tickets is done via a separate window.

Step 8: As soon as the payment is done, you will get the QR code of the ticket in the same WhatsApp chat, which you will be able to start the journey by scanning on the scanners installed at the AFC gates.

NOTE: Passengers will be able to book a maximum of 6 tickets at a time via WhatsApp service, and each passenger should have their individual ticket. Apart from this, on the day QR-based tickets are booked, the journey can be done through them only. Also, once at the station, the time limit of 65 minutes will be applicable for the journey.

Tips and Best Practices for Ticket Purchase

Ensuring a stable internet connection for seamless communication.
Keeping your phone charged and ready before initiating the ticket purchase.
Checking for any updates or announcements from Delhi Metro regarding the online ticketing process.

Conclusion

Purchasing Delhi Metro QR tickets online via WhatsApp is a game-changer in terms of convenience and efficiency. By following the simple steps outlined in this article, you can skip the long queues and have your tickets ready at your fingertips. The ability to buy Delhi Metro tickets online not only saves time but also ensures a contactless and safe travel experience. Embrace this technological advancement and make your Delhi Metro journey hassle-free and enjoyable. Say goodbye to the traditional ticketing system and welcome the era of online ticket purchases through WhatsApp.

Frequently Asked Questions(FAQs)

1. What is the maximum number of tickets that can be purchased at once via WhatsApp for the Delhi Metro?

Passengers will be able to book a maximum of 6 tickets at a time via WhatsApp.

2. Is it necessary to download a separate app to buy Delhi Metro tickets via WhatsApp?

No, you don’t need to download a separate app. You can purchase Delhi Metro tickets directly through WhatsApp, which is a widely used messaging platform.

3. What payment options are available for buying Delhi Metro tickets via WhatsApp?

The article mentions that you can use various payment options such as UPI or debit/credit cards.

4. Can I use the e-ticket received on WhatsApp for multiple journeys on different dates?

No, the e-ticket received on WhatsApp is generally valid for a single journey on the specified travel date. If you plan to travel on multiple dates, you will need to purchase separate tickets for each journey.

5. Which metro line is currently using the new ticketing system implemented by DMRC?

The new ticketing system implemented by DMRC is currently applicable only on the Airport Express Line of the Delhi Metro.